Get in touch
Contact us
A brief note describing your situation is usually enough to start. We review every message and respond within two working days to let you know whether we can help and how.
There is no obligation when you write to us. If your question falls outside our current engagements, we will say so clearly.
What to include
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A short description of the situation — what you are trying to understand or decide
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The sector or industry, if relevant
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Any timing constraints or deadlines worth knowing
Types of enquiry we handle
- — Expansion planning and second-location assessments
- — Performance measurement design
- — Outsourcing decisions and cost horizon analysis
- — Board and investor reporting preparation
- — General questions about our approach or services
Common questions
How quickly will you respond?
We review all messages within two working days. During public holidays or unusually busy periods, this may extend slightly — we will let you know if so.
Is there a cost to getting in touch?
No. Initial contact and our response confirming whether and how we can help are entirely free of charge. Fees only apply when both parties agree to proceed with a defined engagement.
Do you work outside Japan?
Our engagements are focused on business questions in the Japanese market. We may be able to assist organisations based outside Japan that are planning operations here — describe your situation and we will clarify.
Can I request a specific type of engagement?
Yes. If you have reviewed the services listed on the site and have a particular one in mind, mention it in your message. We will confirm whether it fits your situation or suggest an alternative if needed.